Thanks for Answering Our Questions
Name: Bob Meyers
Hometown: Boulder, CO
At the end of September I had written you with some questions about renting a camper trailer for a 3 day “trial run” as my wife and I recently retired and are thinking of doing a longer trip next spring. You promptly replied to my inquiry and answered my questions.
However, at that time, I had a 2500/250 hitch on my Jeep Cherokee and your Colorado Springs office informed me that I definitely needed a Class II hitch for the Viking 1906. Consequently, I purchased and installed the required hitch along with a 4 to 7 wire adapter. The Class II hitch also gives me the advantage of having multiple draw bars with different size hitch balls and a rear mounted bicycle rack.
This Monday I rented the Viking 1906 from your Denver location for a short camping trip to Carter Lake in Larimer county. We had a great experience with the camper trailer which was definitely luxury camping for us.
I wanted to let you know that I found your website well organized and informative, your training video on setting up and taking down the “pop up” camper excellent, and Ed was very helpful and took the time to answer all of my many questions about how things worked on the camper. I look forward to renting from your company again.
Thanks,
Bob Meyers
Thank You
Name: Sarha Gross
Hometown: Aurora, CO
I just wanted to thank you for all of your generosity that you showed me while I was having car problems and getting the camper back to you a couple of weeks ago.
We had a great trip and can’t wait to rent another camper in the future. The guy who gave us and too us back to the camper (can’t remember his name) was very kind and helpful also.
Thanks for being so understanding.
Our Visit from Australia
Your Name: Ray Date
Your Hometown: New South Wales Australia
Thank you for the service you provided to us for our recent trip around your part of the world. The equipment lived up to all our expectations, and the customer service provided by you and your staff was excellent. We had a marvellous trip, and will long remember the experience.
Please convey our thanks to Katie and Eddie.
Best wishes from Ray Date (on behalf of Wendy, Ritchie and Verity).
Your Employee Saved Our Weekend
Your Name: Ric Lopez, Elizabeth Tedder, Tyler & Trevor Lopez
Your Hometown: Westminster, CO
We wanted the owner(s) to know of the GREAT customer service we received at your business, and how your employee Ed, helped save our weekend.
First, we had my kids here so we decided to rent a camper for the weekend. When we got there it was already 4PM, Ed went over everything in detail with us, making sure that we knew everything needed. He pointed out the phone number just in case we had any problems, and he told us that it didn’t matter what time of night, if we have a problem to call period.
Once we got to hook up the trailer, we found out that the wiring didn’t work, we thought our weekend with the kids was done. Ed took the time to explain our options, he said he would stay as late as needed to save our weekend, well after fixing the wiring, and double checking that everything worked the way it should, we were on our way.
My kids had a blast, they want to go camping again, but they made it clear, they want to rent the same trailer. By the time we pulled out of the lot, it had to have been 6PM, one hour after you closed. You have no idea what “customer service” means to me. With customer service like what Ed showed, WE WILL BE BACK, your company has a customer for life. We wish more businesses had employees like Ed, he is an asset to your business.
Thank you Ed, for saving our weekend.
Thank you Adventure Rentals, for having GREAT employees.
Great Hunting Trip
Your Name: Charles Collins
Your Hometown: Commerce City, CO
I had a great experience renting one of your camping trailers in early November 2005. We went to Kansas on a pheasant hunting trip. Our hunting trip was a success.
Thanks again for a pleasant experience with your product and people. I hope to do more business with your company in the future.
