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Adventure Camper rents to plenty of first-timers who have never set up a folding tent trailer. Don’t worry—we’ve got answers to all of your questions about trailer vs. camper travel, rental policies, the possibility of cars towing a tent trailer, rain and its effect on your tent trailer, rent and sales options, gas mileage when towing campers…and if your question isn’t answered here, please do contact us!
1. Does Adventure require a security deposit?
No, we charge only for the rental of the camper. To reserve a camper, we ask for 50% payment at time of reservation. 21 days before pickup, we charge the remaining balance.
2. What is your cancellation policy?
If you cancel more than 21 days before your scheduled pickup date we refund all but a $50 cancellation fee. If you cancel within 21 days of your scheduled pickup date you are responsible for the rental in full.
3. What about insurance?
The camper has $250 deductible collision coverage and liability included in the rates shown on our rental rates page. Adventure also offers a $0 deductible collision damage waiver for $12 per day, $60 per week. You are NOT required to purchase this damage waiver, but please realize that any damage done to the camper will likely cost much more than the damage waiver.
If you are renting a tow vehicle from us, you can use your own car insurance from your agent or credit card, or we offer damage coverage for $15 per day.
4. Do any of your units have toilets?
The Grand Haven series of hard-sided travel trailers does have a toilet, as does the Viking 2407ST Luxury Tent Trailer. Most of our folding tent trailers do not. You can purchase your own porta-potty from Adventure or other stores for around $80.
5. Do any of your units have showers?
Yes, most of our Viking midsize and large units and all of our Fleetwood Santa Fe models are equipped with exterior showers. The Viking 2407ST and Grand Haven travel trailers have indoor showers.
6. Do any of your units have air conditioning?
The Grand Haven series of hard-sided travel trailers does has A/C, as does the Viking 2407ST Luxury Tent Trailer. Most of our folding tent trailers do not.
7. Will my vehicle be able to tow one of your campers?
We are often asked about cars towing a tent trailer, and how much weight a specific car or truck model can tow. We always recommend checking your owners manual or with your vehicle's dealer to determine its towing capacity. We carry a wide variety of trailer weights, so normally we have something for everybody. Please see our camper comparison chart on our Camper Rentals page for towing weights of our various units.
8. What kind of hitch and vehicle wiring do I need to tow your campers?
Generally most of our pop-up tent trailers require a Class II hitch with a 2" trailer ball. The Grand Haven X-22 requires a Class III hitch and an electric trailer brake controller installed on your vehicle, wired to a seven way round plug. We provide a weight distributing hitch with the camper.
Our campers are equipped with seven way round plugs for vehicle wiring. Although we do have adapters to convert many different types of vehicle plugs to what our campers have, we always recommend having the correct seven way round wiring connection on your vehicle.. Please call us to discuss the specifics of your vehicle and the hard-sided or folding tent camper you are planning on renting.
Adventure offers both hitch installation and vehicle wiring, please contact us.
9. How can I find out what class of hitch is on my vehicle?
If you have a frame mounted receiver hitch below your bumper, first determine the dimensions of the square hole. If it is 2”x2”, you have at least a Class III hitch, and you can tow any trailer Adventure has.
If the dimension is 1.25”x1.25”, you have either a Class I or Class II. Look for capacity information on a sticker or engraved into the steel arms of the hitch which attach to your vehicle frame.
If you see a 200 lb. tongue weight/2000 lb. towing weight, you have a Class I hitch and are not able to tow any of Adventure's campers until you upgrade to at least a Class II hitch. 350 lb. tongue weight/3500 lb. towing weight is a Class II, with which you can tow everything we carry except the Grand Haven Travel Trailer.
10. I've never used a tent trailer before, are they easy to set up? Do you show us how to set up the camper?
Both of the brands we carry are very easy to set up. We give you a link to an online video to watch prior to your trip which covers how to set up the camper and operate the appliances. Part of our dispatch process on your day of pickup is to walk through your camper with you, inspect all appliances and offer personal instruction, on how to set up and operate your camper.
11. How long will it take on the day of pickup to get the camper?
It normally takes about 45 minutes to sign paperwork and instruct you on the use and set-up of your camper. The most common reason for any other delay is if your tow vehicle wiring is not in operable condition. If your vehicle hitch or wiring is not operable, Adventure is prohibited by law from allowing you to take your camper. Please have a qualified hitch and wiring installer examine your vehicle before pickup to eliminate any problems.
12. How will towing a tent trailer or hard-sided trailer affect my gas mileage?
Many people want to know about gas mileage when towing campers. Certainly, this is where trailer vs. camper travel comes into question: the heavier the trailer, the poorer the gas mileage. Our small camper trailer models are a wise choice when you’re concerned with the cost of gas as a factor of your trip. When towing a tent camper, the light weight and aerodynamic shape may reduce mileage 10-15%. The Grand Haven has a greater effect on gas mileage - 25-35%.
13. What are the advantages of tent trailers over RVs and Fifth Wheel trailers?
We have a great comparison of different RV and trailer types in the About Our Rentals section of this website. Trailer vs. camper travel options make for an interesting comparison. Here it is plain and simple: We believe that a folding tent trailer offers many advantages and opportunities which RV’s and larger trailers don’t.
The fuel efficiency and ease of towing makes a tent camper a smart choice. You get into the woods with greater ease. You can be more at one with nature, but not have to really rough it. Plus a trailer allows you the use of your vehicle for errands, sight seeing and side trips. Win win, we think!
14. What are your business hours, what are your pickup and return times?
Adventure is open M-F 8-5, Saturday 8-4:30 PM, closed Sunday. Pickup times are scheduled by appointment from 9 am till 4 pm, priority for earliest pickup times is based upon date of reservation. Return is during business hours only from 8am till noon. Campers may not be dropped off after hours. |
